Employeehealth

employees

EX drives CX

Employees are the front line of your business and directly impact the customer experience.  Happy, engaged employees provide better service, improve sales and impact the company culture.

  • Happy employees are 20% more productive
  • Happy employees take 10X fewer sick days
  • Highly engaged employees are 87% less likely to quit

Employees are the front line of your business and directly impact the customer experience.  Happy, engaged employees provide better service, have improved sales performance and impact the culture at each retail location. 

Our simple solution allows anyone in the organization to quickly identify key issues by employee segment, store location, satisfaction, happiness and customer length and make necessary changes to move the needle on your business.

 

 

EMPLOYEEhealth

AViD’s EMPLOYEEhealth dashboard helps monitor, evaluate and improve employee performance.  We track your Employee HEALTHiD score, based on proven metrics including eNPS, loyalty and job satisfaction.  HEALTHiD is the best measure of company health.

 

 

Interactive Dashboard

hover over circles and discover how it works

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VIEW RESULTS BASED ON EMPLOYEE SEGMENTS

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TRACK WHAT DRIVES LONG TERM EMPLOYEE HAPPINESS

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MONITOR MANAGER PERFORMANCE FROM THE EMPLOYEES PERSPECTIVE

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EVALUATE OVERALL EMPLOYEE SENTIMENT

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LEARN WHAT MATTERS ACROSS 9 UNIQUE EMPLOYEE SEGMENTS

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COMPARE PERFORMANCE TO EMPLOYEE EXPECTATIONS

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LEARN WHAT DRIVES EMPLOYEE SATISFACTION

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MEASURE & UNDERSTAND EMPLOYEE LOYALTY

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TRACK eNPS AND THE REASONS WHY

Our EMPLOYEEhealth dashboard provides simple metrics to improve your business

MEASURE

In a brief 3 minute survey collected quarterly, gather employee feedback about every aspect of their experience.  Questions are crafted by our team of professional market researchers based on industry best practices.

 

UNDERSTAND

The pre-configured dashboard provides an instant snapshot of your performance based on 8 critical metrics, along with manager performance – and how you’re trending over time.

Compare scores to industry benchmarks, segment results and engage employees with interactive educational content.

 

IMPROVE

Discover key areas of frustration, resolve issues and improve employee engagement to drive profitability and growth. 

Continuous monitoring with real-time dashboard and unique surveys for each stage of the employee lifecycle.

Features and Benefits

employees

MAKE MORE EMPLOYEES HAPPY

Our proprietary customer segmentation helps you understand why employees are upset, happy or feel like a hostage, and what you can do to make more employees to Happy. 

 

employees

MEASURE HEALTH

Includes our proprietary HEALTHiD score based on proven customer metrics including eNPS (Employee Net Promoter Score), loyalty and ESAT (Employee Satisfaction).   HEALTHiD is the best measure of company health. Providing more insight than eNPS or ESAT can alone, HEALTHiD combines the 3 pillars of health into an easy to understand score.

 

MONITOR STORE PERFORMANCE

Easily see how stores compare based on HEALTHiD score within any customer segment. 

employees

IDENTIFY EMPLOYEE SENTIMENT

HEALTHiQ AI engine identifies employee emotions based on their text responses.  Easily sort comments by attitude – from angry to happy.  

 

 

TRACK TRENDS

Easily see performance over any period of time. Even compare average sentiment score for any topic.

 

 

employees

EXCEED EMPLOYEE EXPECTATIONS

Learn what factors are most important to your employees (flex time, free lunch, health benefits, respect, etc) and how well you are delivering. Invest in benefits you know drive employee happiness and engagement. And if you want more details on a particular employee segment, the information is all right there in an easy to understand chart.

 

 

 

BUILD EMPLOYEE ENGAGEMENT

Are you doing better or worse? Find out with our OPINION Score. Employees rate whether you are doing better or worse compared to a year ago. With our HEALTHiQ AI text analytics engine, you can also understand the reasons why.

 

employees

TRACK MANAGER PERFORMANCE

Monitor manager performance from the employees’ perspective and segment the feedback by region, job function or length of employment. Understand how managers are performing with each employee segment.

 

TRACK EMPLOYEE ISSUES

Enable employees to anonymously provide feedback to the organization, identify issues and track resolutions. We provide powerful employee insights to improve engagement unlock employee potential and improve your business health.

 

 

DAYS

PROFESSIONAL INSIGHTS EVERY 90 DAYS

Every 90 days our professional research team meets with you to review our recommendations. We highlight the most important insights along with recommended actions to ensure you are getting the most valuable insights from our platform.

Get Free HealthID Score

Request a FREE HEALTHiD analysis.
Learn what's working and what to improve.

"AViD Insight not only answered our most important questions, but they uncovered insights for questions we didn't think to ask."

"Everyone at AViD Insight is fantastic! They were unbelievably responsive and got our dashboard live in no time. "

"AViD's retail experience is apparent at every step. They understand the challenges facing retail today and what levers to pull to improve performance."

"The AViD platform is amazing, but what really makes a difference are the 90 day reviews. Their team is professional and committed to making your business better. "

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