Insights that Make Your Company Healthy

Our Process

  • Ask

    The right questions make all the difference. We take the time to understand your business to ensure that what we ask and how we ask it answers your most important questions.

  • Discover

    We dive deep to uncover the most important insights from the data collected. Your questions are answered with confidence.

  • Prioritize

    Our recommendations are prioritized based on impact and alignment with company goals. So you can be assured of maximum ROI resulting in a healthy company.

HealthID

LOYALTY + SATISFACTION + LIKELIHOOD TO RECOMMEND (NPS)

Included with every project, our science-backed HealthID Score is the best indicator of company health. Based on a 0 to 100 scale, HealthID is a simple-to-understand metric that measures the satisfaction, experience and loyalty of customers and employees.

 

EMPLOYEE HealthID

Learn how engaged your employees are by measuring their HealthID. Based on satisfaction, willingness to stay with your company and eNPS (likelihood to recommend working at your company), the HealthID score is the best indicator of overall employee “health”.

CUSTOMER HealthID

Customer “health” is directly correlated with company growth and profitability. By measuring HealthID (likelihood to purchase from you again, recommend your company and overall satisfaction), you can determine your company health by customer segment or location.

What People Are Saying

 

“AViD has been an incredible strategic partner. We've learned a lot about our customers through their expertise and could not have a more supportive team!”

— Catherine Davis, VP of Marketing, Tuesday Morning

“With the help of the AViD team, we’ve learned what’s important to our employees during the pandemic. The insights enabled us to prioritize changes that improved employee morale significantly.”

— Eric Spear, President, Precision Campus